PRIVACY POLICY
This Privacy Policy is addressed to you, as a user of the website. www.onsemballe.fr (hereinafter the "SITE"), and aims to inform you about how your personal information may be collected and processed by OSE House.
Respect for your privacy and your personal data is a priority for us and we undertake to process your data in the strictest respect of the Data Protection Act of January 6, 1978 (hereinafter “IEL law”). amended and of the General Data Protection Regulation (EU) of 27 April 2016 (hereinafter “GDPR”).
Who is responsible for processing your data?
The person responsible for processing your data is Maison OSE registered with the RCS of Créteil under the number 907 651,343 whose head office is located at 3 B rue de la Marseillaise, 94300 Vincennes.
How do we collect your data?
All the data concerning you is collected either directly from you (information communicated when creating your account or ordering your products, or via the contact form available on the Site), or indirectly to the occasion of your visit to our Website (connection and browsing data).
Your data is only collected and processed to manage your registration on the Site, ensure the delivery of your orders, make you benefit from all the features and services offered, offer you commercial offers or allow us to improve our services and to ensure an effective commercial follow-up.
We are committed to obtaining your consent when necessary.
You can find out how your data is collected and processed in this Privacy Policy.
Why and how do we process your data?
We process your data for the following reasons:
• The management and monitoring of your Account, your orders, their delivery and invoicing.
More information
Legal basis for processing:
Contractual, processing is necessary for the performance of a contract or pre-contractual measures
Data processed:
• Your surname, first name, email address, telephone number.
• Your mailing address
• Your anonymized bank details.
Duration of retention of your data:
• 3 years from your last purchase or last contact from you.
• Respond to your requests for information on our products or our delivery conditions and for customer relationship management.
More information
Legal basis for processing:
Your Consent
Data processed:
• Your surname, first name, email address, telephone number.
Duration of retention of your data:
• If you are a customer: 3 years from your last purchase or the last contact from you.
• If you are not yet a customer: 3 years from the contact from you.
• You make commercial offers for our services.
More information
Legal basis for processing:
Our legitimate interest in presenting our services to you or your consent to receive commercial offers from us.
Data processed:
• Your email address
• Your surname, first name, postal address, telephone number.
Duration of retention of your data:
• If you are a customer: 3 years from your last purchase or the last contact from you.
• If you are not yet a customer: 3 years from the contact from you.
• Manage and respond to your requests to exercise “IT and freedom” rights.
More information :
Legal basis of processing:
Legal obligation (GDPR and Data Protection Act).
Data processed:
• Your surname, first name, mobile phone number, email address.
• If applicable, a copy of proof of identity.
Duration of retention of your data:
• For a maximum period of 6 years for probationary purposes.
• Ensure the proper functioning and continuous improvement of our website and its functionalities.
More information :
Legal basis of processing:
Our legitimate interest in guaranteeing the best level of operation and quality of our website thanks in particular to the statistics of visits to them.
Your consent where required.
Data processed:
• Refer to our Cookie Charter accessible here: Click here [insert link]
Duration of retention of your data:
• 13 months
• The information collected through cookies and tracers is kept for a maximum period of 25 months.
• Personalize our online communication and advertising.
More information
Legal basis of processing:
Your consent.
• For more information, see our Cookie Policy accessible here: Click here [insert link]
Data processed:
• Your surname, first name, mobile phone number, email address.
• Your purchase history
Duration of retention of your data:
• If you are a customer: 3 years from your last purchase or the last contact from you.
• If you are not yet a customer: 3 years from the contact from you.
To whom do we transmit your data?
Within the limits of their respective attributions and for the purposes mentioned above, the main people who will be likely to have access to your data are the following:
• Authorized personnel from the various Maison Ose departments;
• The companies responsible for managing and hosting the Site;
• The companies responsible for the transport and delivery of the products;
• If applicable, the courts concerned, mediators, chartered accountants, auditors, lawyers, bailiffs, collection companies, police or gendarmerie authorities in the event of theft or judicial requisition;
• Third parties likely to place cookies on your terminals (computers, tablets, mobile phones, etc.) when you consent.
Your data is not communicated, exchanged, sold or rented to any person other than those mentioned below.
How is your data secured?
On s'emballe à la française undertakes to implement all technical and organizational measures to ensure the security of your personal data and the confidentiality of your data, in application of the Data Protection Act and the Regulation European Data Protection Regulation (GDPR).
As such, On s'emballe à la française takes the necessary precautions, with regard to the nature of your data and the risks presented by our processing, to preserve the security of the data and, in particular, to prevent them from being distorted, damaged , or that unauthorized third parties have access to it.
Where is your data transferred?
Nowhere. On s'emballe à la française guarantees that your data is only processed within the European Union.
What are your rights ?
In accordance with the Data Protection Act and the GDPR, you have the following rights:
• Right of access (article 15 GDPR), rectification (article 16 GDPR), updating, completeness of your data.
• Right to block or erase your personal data (article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited.
• Right to withdraw your consent at any time (article 13-2c GDPR).
• Right to limit the processing of your data (Article 18 GDPR).
• Right to oppose the processing of your data (article 21 GDPR).
• Right to portability of the data you have provided to us, when your data is subject to automated processing based on your consent or on a contract (Article 20 GDPR).
• Right to define the fate of your data after your death and to choose whether or not we communicate your data to a third party that you have previously designated.
In the event of death and in the absence of instructions from you, we undertake to destroy your data, unless their retention proves necessary for evidentiary purposes or to meet a legal obligation.
You can exercise your rights by sending an e-mail to the address: ose@onsemballe.fr
Finally, you can also lodge a complaint with the supervisory authorities and in particular the CNIL ( https://www.cnil.fr/fr/plaintes ).
Social networks
When browsing the Site, you have the possibility of clicking on the icons referring to social networks (Facebook, Instagram, Pinterest).
Social networks improve the user-friendliness of the Site and help promote it through sharing.
When you use these buttons, On s'emballe à la française may have access to personal information that you have indicated as public and accessible from your profile. However, On s'emballe à la française does not use any data relating to your private life in this way.
In order to limit third party access to your personal information present on social networks, we invite you to configure your profile and/or the nature of your publications via the dedicated spaces on social media in order to limit the audience. .
How can you find out more about the processing of your data?
For any question relating to the management and use made of your personal data, you can contact us:
• Either via the contact form available on our website and accessible here: Click here [embed link]
• Either by email to ose@onsemballe.fr